Financial Policy

Our practice provides specialized dental treatment for patients referred to our office. Your dentist has referred you because your case may be more complicated than usual and he or she wants what is best for your dental health. The payment policies of our office may be different than what you have experienced with your dentist.


Specialist fees are higher than those of a general dentist, due to the expert level of care, post-graduate training and state of the art technology provided in our office. You will be asked to pay the fee at the time of treatment.


If you have dental insurance, our office will assist you in receiving the maximum insurance coverage for your treatment. However, we do not accept payment directly from your insurer. As a courtesy, we electronically submit pre-determinations and claims on your behalf. Your insurer will then refund you directly, usually based on a percentage of the general dentist’s fee for endodontic treatment. In our experience, electronically submitted claims are handled very quickly and our patients report that they have usually received their refunds within 5 business days.


Billing


There is an initial examination fee, after which our fee schedule and your insurance coverage will be explained to you.


Payment is due at the time service is rendered. For your convenience we accept Visa, MasterCard, debit cards and cash.

If you would like additional information, please don't hesitate to contact us at
604-464-0411.